Q&A

1/ Remove the cap.

2/ Insert the pump into the air chamber and pump for approximately 5 to 7 minutes.

Helpful tip: you'll know that it's perfect when the fabric is stretched taut!

If you notice wrinkles on your Bloon, it's not inflated enough. Give it a little more effort :)

3/ We recommend reinflating it every 3 weeks for optimum comfort.

To choose the right Bloon, use our "Find your size" guide located on the product page with your measurements . You'll need the user height, weight, and desk height.

At Bloon Paris, we have developed 2 sizes tailored to your body type: REGULAR & XL.

SIZE 1: REGULAR
Our regular size is intended for individuals between 5’ and 5’11” and is suitable for desks with a height of 27” to 30”.
The diameter of the ball is 21.6in.

SIZE 2: XL
The XL size has been designed for individuals over 6’ and is suitable for desks with a height of 30” to 31.5”.
The diameter of the ball is 25.5in.

Your Bloon is easy to maintain thanks to its stain-resistant fabrics.

For light stains : Rub with a damp, soapy sponge.

For severe stains : Deflate your Bloon to remove its cover. Place the cover in the washing machine and wash in cold water (86°F). Do not machine dry—your Bloon is to be air dried only.

Please first check your spam inbox, just in case.
If you still have not found your order confirmation email, please contact us at hello@bloon-paris.com or directly in the chat.

You can check the delivery times directly on our website by logging in with your user account.
You can also track your package on our shipping partner’s website using the tracking number that you receive to your email.
If you encounter any difficulty, please contact our customer service at hello@bloon-paris.com.

We ship to the United States of America and to Canada. Unfortunately, we cannot ship to any overseas territories.

All our Bloon seats are hand-sewn and manufactured in Portugal using environmentally friendly fabrics.

The majority of our Bloon seats are 100% polyester. The inner tubing are made of PVC.

Please refer directly to the product pages to learn the exact composition of your selection.

At Bloon, we have a deep commitment to RESPECT.

Bloon fabrics are respectful because they are:

Made to last, thanks to its high-quality raw materials and top craftsmanship.
Timeless and intergenerational—no matter your personal taste, there is a Bloon perfect for you!

Hand-sewn—we understand that it takes great care and effort, not heavy machinery, to produce the perfect product.

Consciously created, not overproduced, and made within a short supply chain. The balls are designed in France and produced in Portugal.

Bloon is dedicated to melding elegance, comfort, sustainability, and authenticity.

For every problem, we have a solution. Please contact us directly via chat or at hello@bloon-paris.com.

We take special care in preparing your orders, but if an item has been accidentally omitted, our customer service is at your disposal and will ship it to you quickly.

Please contact us directly at hello@bloon-paris.com.

Unfortunately, it's difficult to repair the inner tube. However, with a photo as proof, we can easily send you a new one if yours is defective!
Please get in touch with us via hello@bloon-paris.com.

How long is my Bloon guaranteed for?
Every Bloon comes with a two-year warranty that begins on the date of purchase.

The inner tube, on the other hand, is guaranteed for a lifetime!

Please contact us at hello@bloon-paris.com.

In the "Account Details" tab of your customer account, you have the option to modify information such as your name and email address.

You can also provide your mobile phone number to receive exclusive Bloon news and special offers.

After making the desired changes in your account, click on "Save" to confirm the updates.

Find the little person icon for “My Account” at the top right of the homepage. Click on the link.

Click on “Forgot Password”, which is written in gray text.
Enter your email address in the designated field.

Within a few minutes, you will receive an email with a link to create a new password. If you do not receive this email, please check your Junk or Spam folder and add “hello@bloon-paris.com” to your address book.

Click on the link in the email to create a new password, and then confirm it.
You may now log into your account with the new password.

One account, associated with one email address, is allowed per customer.

To create yours, click on the little person icon at the top right of the homepage. Then, click on “Don't have an account?” Select “Sign up now” at the bottom.

Enter your email address and a password in the provided fields, then confirm your choices by clicking the “Create” button.
You will receive an email confirming your account registration.